Customer Enquiries
Please don't hesitate to contact us with any enquiries regarding your order, our products and services or
anything else you may wish to discuss.
- for any enquiry (technical, orders, customer service etc)
We usually respond to emails within 3 working hours of receipt (9 - 5 pm weekdays). At this time of year, we are really busy on Mondays catching up with the weekend, so please be patient - we will give you a really helpful answer as quickly as we can.
Phone:0118 945 9999
9 - 5pm weekdays. Please note we're really busy on Mondays and Tuesdays. Although we do our best to answer calls within 5 rings, this isn't always possible. Please be patient or send us an email.
Usually available 9-5 weekdays and Saturday mornings. If not available, it will give you the chance to
put your question by email and we'll respond as soon as possible.
Fax: 01189 459 997
Post:
Primrose London
5a Stadium Way
Reading
RG30 6BX
Please make cheques payable to "Primrose London". Don't forget to include the delivery charge - the easiest way to check the total amount to put on your cheque is to
add the item(s) to the basket, which will automatically add carriage if required.
Can I visit?
We don't have a showroom, but if you wish to see a particular product before you purchase it, you can visit
our warehouse during weekdays by appointment (please call for the address). Please call well in advance so that
we can confirm that we have the product you are interested in in stock.
Primrose® London is the trading name of Meika Ltd (registration no: 4756556), registered at the following
address: 5a Stadium Way, Reading RG30 6BX.
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