We want you to be delighted with the products you buy from us, which is why we guarantee that we fully comply with your rights to return under the Distance Selling Regulations. Please read our Delivery and Returns for full information.

We also guarantee the security of any details you pass to us, and we guarantee your Privacy.


Complaints

If you wish to make a complaint please call us on 0870 499 0220, email us at customerservice@primroselondon.co.uk , or write to us at

Primrose London
5a Stadium Way
Reading
RG30 6BX

We handle all complaints fairly, effectively and confidentially. We aim to give you a response within 24 hours.

Delivery and Returns
Guarantee
Security
Terms and Conditions
Privacy Policy